Skip to main content
SB23-060

Consumer Protection In Event Ticketing Sales

Type Bill
Session 2023 Regular Session
Subjects
Financial Services & Commerce Business & Economic Development

Concerning consumer protections in event ticket sales.

Bill Summary:

The act amends consumer protection law regarding ticket sales and resales for events, including adding and amending defined terms.

The act allows an operator to restrict the resale of tickets to events that are initially offered as part of a charitable event for a charitable purpose. The act requires an operator, primary ticket seller, reseller, or ticket resale marketplace to refund a ticket to the purchaser in certain instances, such as when an event is cancelled. The act prohibits an operator, primary ticket seller, or rights holder from revoking tickets merely because those tickets have been resold through a reseller or ticket resale marketplace; however, an operator may still revoke or restrict tickets for a violation of venue policies, to protect the safety of patrons, or to address fraud or misconduct.

The act specifies that a person engages in deceptive trade practices when, in the course of the person's business, vocation, or occupation, the person:

  • Uses computer software or systems that run automated tasks to purchase tickets to events or to circumvent or disable ticket limitation and security measures;
  • Displays trademarked, copyrighted, or substantially similar web designs, URLs, or other images and symbols without the consent of the trademark or copyright holder, operator, or rights holder;
  • Sells a ticket to an event without disclosing the total cost of the ticket, including the cost of any service charge or other fees that must be paid, or displays service charges and fees less prominently than the total price of the ticket;
  • Increases the price of a ticket once the ticket has been selected for purchase, with the exception of adding delivery fees; or
  • Advertises, offers for sale, or contracts for the resale of a ticket unless the person has possession or constructive possession of the ticket and the person has an agreement with the rights holder.
The act also specifies civil penalties that may be imposed for deceptive trade practices or violations of the consumer protection statute.

VETOED by Governor June 6, 2023
(Note: This summary applies to this bill as enacted.)

Status

Did Not Become Law

Introduced

Passed

Did Not Become Law

Related Documents & Information

Date Version Documents
05/17/2023 Final Act PDF
04/26/2023 Rerevised PDF
04/25/2023 Revised PDF
03/09/2023 Reengrossed PDF
03/07/2023 Engrossed PDF
01/19/2023 Introduced PDF
Date Version Documents
03/24/2023 PA2 PDF
02/24/2023 PA1 PDF
Date Version Documents
07/31/2023 FN2 PDF
02/15/2023 FN1 PDF
Date Calendar Motion Vote Vote Document
05/06/2023 Conference Committee Report REPASS
46
AYE
19
NO
0
OTHER
Vote record
05/06/2023 Conference Committee Report ADOPT
45
AYE
20
NO
0
OTHER
Vote record
05/02/2023 Conference Committee Report BYD SCP
61
AYE
4
NO
0
OTHER
Vote record
04/26/2023 Third Reading BILL
49
AYE
16
NO
0
OTHER
Vote record
Date Calendar Motion Vote Vote Document
05/06/2023 Conference Committee Report REPASS
27
AYE
5
NO
3
OTHER
Vote record
05/06/2023 Conference Committee Report ADOPT CCR
30
AYE
2
NO
3
OTHER
Vote record
04/27/2023 House Amendments NOT CONCUR APPT CC
32
AYE
3
NO
0
OTHER
Vote record
03/09/2023 Third Reading BILL
27
AYE
7
NO
1
OTHER
Vote record
Date Amendment Number Committee/ Floor Hearing Status Documents
04/25/2023 L.040 Second Reading Lost [**] PDF
04/25/2023 L.042 Second Reading Passed [**] PDF
04/25/2023 L.045 Second Reading Passed [**] PDF
04/25/2023 L.036 Second Reading Passed [**] PDF
04/25/2023 L.047 Second Reading Passed [**] PDF
03/23/2023 L.033 HOU Business Affairs & Labor Passed [*] PDF
03/23/2023 L.032 HOU Business Affairs & Labor Lost PDF
03/23/2023 L.030 HOU Business Affairs & Labor Passed [*] PDF
03/23/2023 L.031 HOU Business Affairs & Labor Passed [*] PDF
03/23/2023 L.018 HOU Business Affairs & Labor Passed [*] PDF
03/23/2023 L.017 HOU Business Affairs & Labor Passed [*] PDF
03/07/2023 L.014 Second Reading Passed [**] PDF
03/07/2023 L.011 Second Reading Passed [**] PDF
03/07/2023 L.010 Second Reading Passed [**] PDF
02/23/2023 L.005 SEN Business, Labor, & Technology Passed [*] PDF
02/23/2023 L.004 SEN Business, Labor, & Technology Passed [*] PDF
02/23/2023 L.003 SEN Business, Labor, & Technology Passed [*] PDF
Date Location Action
06/06/2023 Governor Governor Vetoed
05/17/2023 Governor Sent to the Governor
05/17/2023 Senate Signed by the President of the Senate
05/16/2023 House Signed by the Speaker of the House
05/06/2023 Senate Senate Consideration of First Conference Committee Report result was to Adopt Committee Report - Repass
05/06/2023 House House Consideration of First Conference Committee Report result was to Adopt Committee Report - Repass
05/03/2023 ConfComm First Conference Committee Result was to Adopt Rerevised w/ Amendments
04/27/2023 Senate Senate Considered House Amendments - Result was to Not Concur - Request Conference Committee
04/26/2023 House House Third Reading Passed - No Amendments
04/25/2023 House House Second Reading Special Order - Passed with Amendments - Committee, Floor
04/10/2023 House House Second Reading Special Order - Laid Over Daily - No Amendments
03/27/2023 House House Second Reading Laid Over Daily - No Amendments
03/23/2023 House House Committee on Business Affairs & Labor Refer Amended to House Committee of the Whole
03/11/2023 House Introduced In House - Assigned to Business Affairs & Labor
03/09/2023 Senate Senate Third Reading Passed - No Amendments
03/08/2023 Senate Senate Third Reading Laid Over Daily - No Amendments
03/07/2023 Senate Senate Second Reading Passed with Amendments - Committee, Floor
03/03/2023 Senate Senate Second Reading Laid Over to 03/7/2023 - No Amendments
02/27/2023 Senate Senate Second Reading Laid Over to 03/03/2023 - No Amendments
02/23/2023 Senate Senate Committee on Business, Labor, & Technology Refer Amended to Senate Committee of the Whole
01/19/2023 Senate Introduced In Senate - Assigned to Business, Labor, & Technology